Suddenlink Optimum Hidden Fees Settlement, Claim $27.50 with No Receipts!

Suddenlink Optimum Hidden Fees Settlement, Claim $27.50 with No Receipts!

Suddenlink Optimum Hidden Fees Class Action Settlement, Claim $27.50 with No Receipts!

If you received broadband Internet services and/or television services under their Optimum or Suddenlink Communications brands and paid a Network Fee, TV Fee, or both in connection with that service between July 27, 2018, and May 5, 2023, you may be entitled to file a claim.

The settlement is known as Seale et al. v. Altice USA, Inc. et al, Docket No. MER-L-618-23, in the Superior Court of the State of New Jersey, Mercer County in Trenton, New Jersey.

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How do I file a claim?

If you are an eligible Settlement Class Member and you wish to receive a cash payment, you need to complete and submit a Claim Form in a timely manner.

The Claim Form is available for download here, or by calling the Settlement Administrator toll-free at (833) 549-9657, or by writing the Settlement Administrator at 1650 Arch Street, Suite 2210, Philadelphia, PA 19103.

Head on over to the website, where you can learn more and file a claim. You can file online with a unique ID, and you can also file by mail.

What’s this settlement about?

Consumers filed a class action lawsuit saying that Altice USA, Inc. (“Altice”) violated state consumer protection laws when it advertised and promised a particular flat monthly rate for its broadband internet and television services under its Optimum and Suddenlink Communications brands but then charged customers certain additional fees. Specifically, the consumers who filed the lawsuit (the “Plaintiffs”) argue that internet customers were charged a Network Enhancement Fee or Network Access Surcharge (“Network Fee”), and TV customers were charged a Broadcast Station Programming Surcharge and/or a Sports Programming Surcharge (“TV Fees”). Plaintiffs say that the fees were inadequately disclosed and improperly raised customers’ rates during fixed-rate promotional periods or contracts. The Defendants in the case (Altice USA, Inc., Cebridge Telecom CA, LLC d/b/a Suddenlink Communications and Optimum, and CSC Holdings, LLC d/b/a Optimum) deny any liability or wrongdoing. The Court has not decided the case or whether the Plaintiffs or the Defendants are right.


Who is eligible for a refund?

All persons in the United States who, between July 27, 2018, and May 5, 2023, were customers of Altice’s Optimum or Suddenlink services and were charged and paid at least one of the following: Network Enhancement Fee, Network Access Surcharge, Broadcast Station Programming Surcharge, TV Broadcast Fee, Sports Programming Surcharge, or Regional Sports Network Fee.


Is a receipt required?

Proof of purchase is not required. However, if you have receipts, you may be able to claim more.

How much will I get back?

Class Members who file valid claims will receive cash payments of between $10.00 and $27.50, made by their choice of a check or electronic payment.

What’s the deadline to file a claim?

You must submit your claim by September 5, 2023.

What is a class action lawsuit settlement?

For example, a class action lawsuit is one with multiple plaintiffs. In other words, there are more than one person being represented by the lawsuit. In other words, a plaintiff or plaintiffs file the case on behalf of many people who were affected by aren’t involved in the actual suit. For example, if you purchased an item that was later determined to be involved in a class action lawsuit, you may be entitled to compensation. If you’re included in the class or group of people affected, then you can file a claim to receive money, coupons or replacement products. But, each case is different, and each will specify who is included. In addition, class action lawsuits may require proof that you are part of the group of affected people. In this case, proof of purchase or other specified proof is needed. However, in some cases, no proof is required. In that case, you can file a claim without proving that you are part of the class of people affected. Of course, when you file a claim you are doing so under penalty of perjury. So, do not file if you do not qualify.

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